Welcome to Skin Forge. These Terms & Conditions (“Terms”) govern your access to and use of theskinforge.com (“Website”) and any products or services offered through the Website.
By accessing, browsing, or using our Website, or by purchasing any product through the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website or purchase products through it.
1. General
The Website theskinforge.com is owned and operated by Skin Forge.
For the purpose of these Terms:
- “You”, “User”, or “Customer” means any person who accesses or uses the Website or purchases products through the Website.
- “We”, “Us”, “Our”, or “Skin Forge” refers to Skin Forge.
- “Website” refers to theskinforge.com, including its pages, content, images, products, and other online features.
These Terms should be read together with our Privacy Policy and any other policies published on the Website.
We reserve the right to update or change these Terms at any time. Any changes will become effective when they are posted on the Website. Your continued use of the Website after changes are posted means that you accept the updated Terms.
2. About Our Website and Products
Skin Forge provides information about its products and makes products available for purchase through the Website.
We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on the Website are accurate.
However, product images may vary slightly from the actual product because of differences in screen settings, lighting, photography, packaging, or manufacturing updates.
We reserve the right to:
- Update product information
- Change product prices
- Change product availability
- Modify product descriptions
- Add or remove products
- Correct errors or inaccurate information
Such changes may be made without prior notice where necessary.
3. Eligibility
By using this Website, you confirm that:
- You are legally capable of entering into a binding agreement under applicable law.
- The information you provide to us is accurate and complete.
- You will use the Website only for lawful purposes.
- You will follow these Terms and all applicable laws and regulations.
If you are under the applicable legal age to enter into a contract, you should use the Website only with the involvement and supervision of your parent or legal guardian.
4. Website Usage
You may use the Website for personal and lawful purposes.
You agree not to:
- Use the Website for any unlawful purpose.
- Provide false or misleading information.
- Attempt to gain unauthorized access to the Website or its systems.
- Interfere with the normal operation of the Website.
- Upload viruses, malicious code, or harmful files.
- Copy or reproduce Website content without permission.
- Use our content, images, trademarks, or product information for commercial purposes without written permission.
- Attempt to damage, disable, or overload our Website or servers.
- Use automated tools to collect information from the Website without our permission.
- Impersonate another person or business.
- Use the Website in a way that violates any applicable law.
We reserve the right to restrict or terminate access to the Website if we believe a user has violated these Terms.
5. Product Information
We try to provide accurate information about our products, including descriptions, images, ingredients or other relevant details where applicable.
However, we do not guarantee that:
- Product descriptions will always be completely error-free.
- Product images will exactly match the physical product.
- All Website information will always be current.
- A product will always be available for purchase.
If you have questions about a product before placing an order, you may contact us using the contact details provided below.
6. Orders
When you place an order through the Website, you are making an offer to purchase the selected product or products.
An order may be accepted, rejected, or cancelled by us for reasons including:
- Product availability
- Incorrect product or pricing information
- Technical errors
- Payment issues
- Suspicious or fraudulent activity
- Incorrect customer information
- Other legitimate business reasons
If we cancel an order after payment has been received, the applicable amount will be refunded through the appropriate payment method, subject to our applicable refund policy.
We reserve the right to limit or cancel orders that appear to be placed for fraudulent, illegal, or unauthorized purposes.
7. Prices and Payments
All product prices displayed on the Website are subject to change without prior notice.
Applicable taxes, delivery charges, or other charges, where applicable, may be added to the order amount before checkout.
Payment must be completed using the payment methods made available on the Website.
We are not responsible for delays or failures caused by third-party payment service providers, banks, card networks, or other payment systems.
If a technical or pricing error results in an incorrect product price being displayed, we reserve the right to correct the error and cancel the affected order if necessary.
8. Shipping and Delivery
Where products are purchased through the Website, we will make reasonable efforts to process and ship orders within the time communicated at the time of purchase.
Delivery times may vary depending on:
- Delivery location
- Product availability
- Shipping partner
- Weather conditions
- Public holidays
- Transportation issues
- Other circumstances beyond our reasonable control
Once an order has been handed over to the shipping or delivery partner, delays caused by the delivery partner may be outside our direct control.
Customers are responsible for providing a correct and complete delivery address and contact information.
9. Returns, Refunds and Cancellations
Returns, refunds, replacements, and order cancellations will be handled according to the Return & Refund Policy published on the Website.
Customers should review the applicable policy before placing an order.
Any refund approved by Skin Forge will be processed through the applicable payment method or refund process.
We reserve the right to reject returns or refunds that do not meet the conditions mentioned in our Return & Refund Policy.
10. User Information
When placing an order, contacting us, or using certain features of the Website, you may be required to provide information such as your name, email address, phone number, billing address, shipping address, and other relevant information.
You agree to provide accurate and updated information.
The use of personal information is governed by our Privacy Policy.
11. Marketing Communications
By providing your contact information, you may receive service-related communications regarding your orders, inquiries, or use of our Website.
Where permitted by applicable law, we may also send promotional or marketing communications about our products, offers, and updates.
You may opt out of promotional communications by contacting us at:
Email: [email protected]
Opting out of promotional communications will not prevent us from sending important communications related to your orders or services.
12. Intellectual Property
All content available on the Website, including but not limited to:
- Text
- Product descriptions
- Images
- Graphics
- Logos
- Trademarks
- Website design
- Videos
- Icons
- Page layouts
- Written content
is owned by or licensed to Skin Forge unless otherwise stated.
You may access and use the Website for personal purposes only.
You must not copy, reproduce, modify, distribute, publish, sell, or commercially use our Website content without our prior written permission.
Unauthorized use of our intellectual property may violate applicable laws.
13. Third-Party Links
The Website may contain links to third-party websites or services.
These links may be provided for convenience or additional information.
Skin Forge does not control and is not responsible for the content, availability, security, or privacy practices of third-party websites.
Your use of third-party websites is subject to their own terms and policies.
14. Website Availability
We make reasonable efforts to keep the Website available and working properly.
However, we do not guarantee that the Website will always be:
- Available without interruption
- Free from errors
- Free from viruses or harmful components
- Compatible with every device or browser
The Website may occasionally be unavailable due to maintenance, technical problems, server issues, security updates, or other circumstances.
15. Disclaimer
The information provided on the Website is for general informational and product-related purposes.
We make reasonable efforts to ensure that the information provided on the Website is accurate. However, we do not guarantee that all information is complete, accurate, or current at all times.
Product information should not be considered a substitute for professional medical or healthcare advice where such advice is required. Customers should review product information carefully and seek appropriate professional advice when necessary.
16. Limitation of Liability
To the extent permitted by applicable law, Skin Forge shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of the Website or products purchased through the Website.
We shall not be responsible for losses caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Fire
- Flood
- Internet or network failures
- Server problems
- Government restrictions
- Transportation disruptions
- Strikes
- Other force majeure events
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
17. Indemnification
You agree to indemnify and hold harmless Skin Forge, its representatives, employees, and service providers from claims, losses, damages, liabilities, or expenses arising from:
- Your violation of these Terms.
- Your misuse of the Website.
- Your violation of applicable laws.
- Your unauthorized use of our content or intellectual property.
- Information or content submitted by you that violates the rights of another person or entity.
18. Suspension or Termination
We reserve the right to suspend or terminate your access to the Website or certain services if:
- You violate these Terms.
- You provide false or misleading information.
- You engage in fraudulent or illegal activity.
- Your activity may harm the Website, business, or other users.
- Required by applicable law.
We may also temporarily restrict access to the Website for maintenance, security, or technical reasons.
19. Changes to Products and Services
We reserve the right to modify, suspend, or discontinue any product, service, Website feature, or part of the Website at any time.
We may also update or modify these Terms to reflect changes in our business, products, services, or legal requirements.
20. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute arising from or relating to the use of the Website, products, or these Terms shall be subject to the jurisdiction of the competent courts having jurisdiction over Mirzapur, Uttar Pradesh, subject to applicable law.
21. Contact Us
If you have any questions, concerns, complaints, or requests regarding these Terms & Conditions, please contact us:
Skin Forge
Website: theskinforge.com
Phone: +91 97219 13031
Email: [email protected]
Address:
Tahshil, Chourha Rajshreenagar Colony,
Rajarshi Nagar Colony,
Mirzapur, Uttar Pradesh 231001, India